At Werner Forster, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, shipping and billing addresses
- Payment Information: Credit card details (processed securely by our payment processors)
- Order Information: Products purchased, order history, and preferences
- Account Information: Username and password if you create an account
- Communications: Emails, messages, and feedback you send us
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Send you marketing communications (with your consent)
- Improve our website and customer service
- Prevent fraud and enhance security
- Comply with legal obligations
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Payment processors, shipping companies, and IT service providers who assist us in operating our business
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and receive a copy of your data
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Withdraw consent at any time
- Data portability
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any third-party sites you visit.
Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at customersupport@wernerforster.com.
Last Updated: April 2026